Centura Health

Centura health serves communities in Colorado and western Kansas by empowering its caregivers to treat and touch the whole person, body, mind and spirit. This vision drives their focus on keeping care close to home, increasing access to care and engaging and supporting their caregivers in delivering high-performing whole person care.

About Our Sponsors

Its sponsors – CommonSpirit Health, a Catholic ministry, and AdventHealth, a Seventh-day Adventist church system – have remained dedicated to a higher standard of whole person care since their founding. Both sponsors are inclusive in their values and emphasize the vital role that all forms of spirituality can play in health care.

In 1996, the two organizations formed a partnership. As a result, Centura Health was created to manage their joint operations, which now include 19 hospitals in Colorado and western Kansas.

Centura Health Mission

Centura Health is an ecosystem of connected people, services and values delivering whole person care to communities throughout Colorado and western Kansas. As a 20-hospital system, our mission is to connect individuals, families and neighborhoods with more than 6,000 physicians and 21,000 of the best hearts and minds in healthcare.

To deliver this mission, we have created a set of core values that support our work and guide our daily decisions. These values include integrity, stewardship, spirituality, imagination, respect, excellence and compassion.

We have also developed an effective Zero Suicide program that ensures individuals who are discharged from the emergency department for suicidal thoughts or behaviors receive a call from a peer specialist within 48 hours of leaving the hospital. This call helps to ensure that individuals are referred to resources, problem solved around barriers to treatment, and reinforced their safety plans. This is a key part of our commitment to health equity, and we continually monitor data on the success of this program.

Centura Health Vision

Centura Health is an entire ecosystem of connected people, services and values, focused on building flourishing communities and whole person care. The 20-hospital organization, a joint operating agreement between CommonSpirit Health, a Catholic ministry, and AdventHealth, a ministry of the Seventh-day Adventist Church, connects Colorado and western Kansas with its 6,000 physicians and 21,000 of the best hearts and minds in healthcare.

As a healthcare leader, Centura is also a pioneer. In 2021, for example, it launched a Caring Contacts follow-up program to track the success of its efforts in supporting individuals discharged from an emergency department with suicidal thoughts or behaviors.

Faktory helped Centura find the best way to communicate its vision in a format that was both informative and compelling to all who would see it, including stakeholders in the community and within the organization. With the launch of its new brand name and tagline looming, Faktory was able to pull together a pitch, win the account and launch a robust, full-scale campaign in record time.

Values

Centura health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 21,000 of the best hearts and minds in health care. As a joint operating agreement between CommonSpirit Health, a Catholic ministry, and AdventHealth, a Seventh-day Adventist Church health system, the organization manages 20 hospitals, physician clinics, neighborhood health centers and Flight For Life(r) Colorado, along with home care and hospice services.

The organizations’ Vision of health and wholeness for every community, every neighborhood and every life drives the focus on keeping care close to home, increasing access, and engaging caregivers in delivering high-performing whole person care. It lays the foundation for a governance model that uses the Values Impact Analysis process to help key management staff make decisions that not only reflect Centura health’s core values but also the perspectives of patients.

To address suicide risk screening, Centura established a process to link coroner data on suicide deaths with its electronic health records to identify trends and gaps in care. Based on these audits, it implemented quality improvement measures that resulted in a 33% increase in the number of appropriately referred individuals and a 49% increase in their approval rating.